Whether you know what you’re looking for or need help deciding, our onsite catering team will help you design — and execute — the perfect menu for breakfast, lunch, dinner or dessert.
Our catering team is the exclusive provider for all catering on campus (food, beverage and alcohol services).
In response to COVID-19, we have launched a new, individualized catering program to provide you a safe delivery method for catering your meetings and get-togethers. Rather than the traditional buffet-style catering, we have crafted full meals (including breakfast, lunch and snacks) that are each individually packaged. This individualized approach provides the same level of customer service, quality, and flavours in a box to ensure guest safety.
If your meeting or event requires customization, we are happy to provide additional options.
Please note: due to COVID-19, we are only offering our individualized catering option. Our regular catering menus are not available.
Placing an Order
To place your catering order, email cateringmanager@macewan.ca or call 780-497-5028. Your catering order should be placed no later than seven business days prior to your event.
MacEwan University departments may order online using the intranet portal.
For last-minute orders (less than three business days), contact our Catering Manager directly at 780-497-5028 and we will do our best to accommodate your request.
Paying for Your Order
Following your event, you have three days to express any issues or concerns to our catering manager. After this time, the credit card on file will be processed.
External clients:
If Conference and Event Services coordinates your event, you will receive a consolidated invoice from the university, which includes all catering, space, services and rentals for your booking.
MacEwan University departments:
All catering services for internal MacEwan University events must be ordered and paid for using a MacEwan University Purchasing Card (p-card). Following your event, you have three days to express any issues or concerns to our catering manager. After this time, the credit card on file will be processed.
Custom Menus
Our culinary team enjoys preparing custom menus and would love to create something unique for your event.
Please allow five business days for custom menus and quotes. Custom quotes are valid for 30 days.
Linens
All dining and food service tables for full meal functions are dressed in standard house linen. This also includes up to a maximum of three single tables with skirting and linen for registration tables.
Tablecloths required for non-food functions can be provided for an additional $5 per standard house tablecloth and $20 for skirting. Specialty linens will be priced at market value.
Service Charge/Gratuity
External catering orders are subject to a 15% service charge as well as 5% GST on service and labour charges.
Internal catering orders are subject to a 10% service charge as well as 5% GST on service and labour charges.
Cancellation Policy
Cancellations received within seven business of your event will result in a charge of 50% of the estimated food total. Cancellations received after the final guarantee (three days prior), will result in a charge equal to the full order amount. For custom menus, where speciality items are required, cancellation after the item(s) have been ordered will result in a charge equal to the full order amount.
Guaranteed Numbers Policy
To ensure the success of your event, we require your guaranteed guest numbers and all special dietary requirements:
If your event has fewer guests than the guaranteed number, you will still be charged for the guaranteed number of guests you submitted to us. If the event has more guests than the guaranteed number, any additional meals provided will be posted to your account upon discussion with your on-site contact.
Last Minute Order Policy
In the event of a last minute order (3 or fewer business days before your event), our catering team will make every effort to accommodate your request, but substitutions or adjustments may be unavoidable.
